My prison was lucky enough to have Securus Technologies install their inmate call monitoring system throughout the complex. This company has been installing these units in over 2,600 jails around the country, and for good reason. The CEO of the company, Richard Smith, says his team all work towards making the world safer, and that is exactly why my fellow corrections officers rely on the system so heavily.
In the past, we had to use dated techniques to try an uncover the flow of drugs in the jail. Even the smallest amount of drugs makes the entire population inside less safe. We have had instances where inmates took too much of a certain drug and wound up stabbing other inmates who were minding their own business. The threat is certainly real, and we go to great lengths to get the drugs out of the jail.
Each day, we would do cell inspections with drug-sniffing dogs in our quest to locate drugs. Our team would set up inside the visitor center to search every person who came to the jail too, in an effort to stop the flow of drugs. What we discovered was that these efforts were all in reaction, and thanks to Securus Technologies, we could now take proactive measures to stop the problem from getting worse.
As soon as my team was familiar with the LBS software, we were able to let the system do the work of several officers, allowing us to be in two places at once. The call monitoring system could identify times when inmates were detailing how family could slip drugs by the guards. We heard inmates talk about how they can hide drugs in the yard. Now we are able to take action before the drugs ever get to our facility, and help to make this location safer.